Privacy Policy

This policy explains what information Elizabethtown Main Water Line Co. collects when you use this site or call us, and how that information is used. It is written in plain language.

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Smartphone showing a dial pad on a desk, representing call privacy in Elizabethtown

Calls May Be Recorded and Tracked

When you call (223) 243-0253, the call may be recorded and tracked for quality and routing purposes. Pennsylvania is a two-party consent state, which means calls may be recorded only with the knowledge of everyone on the call.

We use call-tracking numbers so we can route your call to the right local professional and understand how callers reach us. Call records may include the number you called from, the time and length of the call, and the number you dialed.

Information We Collect

We collect the information you share when you call, such as your name, phone number, address or service address, and a description of your water line problem. This site does not run analytics or advertising cookies. Like any website, the hosting service may keep standard server logs.

We do not run accounts, passwords or payment pages on this site, and we do not ask for payment information.

How Information Is Used

To connect your call with a local professional
To improve call routing and the quality of the service
To keep the site secure and working, using standard hosting logs
To respond to privacy requests and legal obligations

How Long Information Is Kept

We keep call records and site information only as long as needed to operate the referral service, respond to requests and meet legal obligations. When information is no longer needed, it is removed or anonymized.

Your Choices

This site does not set analytics or advertising cookies. Fonts and images are served from this site, not from third parties. Because this is a call-based service, the simplest way to reach us without leaving site data behind is to call (223) 243-0253 directly from your phone.

No Sale of Personal Data

We do not sell your personal data. Information collected through calls or the site is used to operate this referral service and is not traded to data brokers or unrelated third parties.

Privacy Requests

If you want to ask about the information we hold, or request that it be reviewed or removed, call (223) 243-0253 and tell us what you need. We will respond to privacy requests.

This policy is effective October 19, 2026. If it changes, the updated date will appear here.

Questions About Your Privacy

If you have a privacy question or want to make a request about your information, call (223) 243-0253. Calls answered 24/7.

☎ Call (223) 243-0253 with privacy questions

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